Incidents | Scribe SAS Incidents reported on status page for Scribe SAS https://status.scribe-mail.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c5b3647746490fd950d8f233772532a4.png Incidents | Scribe SAS https://status.scribe-mail.com/ en Signatures on custom domains recovered https://status.scribe-mail.com/ Fri, 17 Oct 2025 06:29:46 +0000 https://status.scribe-mail.com/#5a76cf48ba3efdeb166937a1907aacb02093947d7dd07a9c3cd37acee4dc5df8 Signatures on custom domains recovered Signatures recovered https://status.scribe-mail.com/ Fri, 17 Oct 2025 06:28:39 +0000 https://status.scribe-mail.com/#3a4d9f65e02a73f32f613e1c71e427795bb7905217a49d9d37d2d991609b9fc2 Signatures recovered Signatures on custom domains went down https://status.scribe-mail.com/ Fri, 17 Oct 2025 05:43:50 +0000 https://status.scribe-mail.com/#5a76cf48ba3efdeb166937a1907aacb02093947d7dd07a9c3cd37acee4dc5df8 Signatures on custom domains went down Signatures went down https://status.scribe-mail.com/ Fri, 17 Oct 2025 05:43:42 +0000 https://status.scribe-mail.com/#3a4d9f65e02a73f32f613e1c71e427795bb7905217a49d9d37d2d991609b9fc2 Signatures went down Signature images may be broken in Gmail https://status.scribe-mail.com/incident/744191 Thu, 16 Oct 2025 08:30:00 -0000 https://status.scribe-mail.com/incident/744191#0c8f566f583b67e480b9c5b101e8f5db133822b81b75500440ebbcfe4915ff07 The issue has been resolved Don't hesitate to refresh your Gmail if you still see missing images Signature images may be broken in Gmail https://status.scribe-mail.com/incident/744191 Thu, 16 Oct 2025 08:30:00 -0000 https://status.scribe-mail.com/incident/744191#0c8f566f583b67e480b9c5b101e8f5db133822b81b75500440ebbcfe4915ff07 The issue has been resolved Don't hesitate to refresh your Gmail if you still see missing images Signatures recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 15:32:01 +0000 https://status.scribe-mail.com/#f0a5fb949143106f9a627901bb9e5bc4bc4a573e9918990decb3127e565aec65 Signatures recovered Signatures on custom domains recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 15:31:05 +0000 https://status.scribe-mail.com/#7ee67f032b00e15bea108280d39e5ec1798c58cfbb5511e7f3fa0c97ee0bcff8 Signatures on custom domains recovered Signatures went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 15:21:53 +0000 https://status.scribe-mail.com/#f0a5fb949143106f9a627901bb9e5bc4bc4a573e9918990decb3127e565aec65 Signatures went down Signatures on custom domains went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 15:21:05 +0000 https://status.scribe-mail.com/#7ee67f032b00e15bea108280d39e5ec1798c58cfbb5511e7f3fa0c97ee0bcff8 Signatures on custom domains went down Signature images may be broken in Gmail https://status.scribe-mail.com/incident/744191 Wed, 15 Oct 2025 14:33:00 -0000 https://status.scribe-mail.com/incident/744191#5ca6b103dfe6b34e4c2c382e4d37b92979424b55e93098517d8701ff8e92e8eb Due to a DNS provider migration, signature may be broken in Gmail. The issue is fixed, but Gmail cached the wrong data, everything should be back in order in a few hours Signature images may be broken in Gmail https://status.scribe-mail.com/incident/744191 Wed, 15 Oct 2025 14:33:00 -0000 https://status.scribe-mail.com/incident/744191#5ca6b103dfe6b34e4c2c382e4d37b92979424b55e93098517d8701ff8e92e8eb Due to a DNS provider migration, signature may be broken in Gmail. The issue is fixed, but Gmail cached the wrong data, everything should be back in order in a few hours Signatures recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 13:17:47 +0000 https://status.scribe-mail.com/#d5ccf2928000adc190eabb8e004fe06c6297a7400b96e3f6d4cf26e5d2683cc8 Signatures recovered Signatures went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 12:52:44 +0000 https://status.scribe-mail.com/#d5ccf2928000adc190eabb8e004fe06c6297a7400b96e3f6d4cf26e5d2683cc8 Signatures went down Signatures recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:23:45 +0000 https://status.scribe-mail.com/#6ee202a47ebe39169bf49faee081912ea41ce10cf25d2f982c428d3a2bb15374 Signatures recovered Api recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:23:35 +0000 https://status.scribe-mail.com/#74fba1ee14ef41949e3f18e7c239f056920244ce6ac671a10d1d71e78daa4099 Api recovered Signatures on custom domains recovered https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:23:01 +0000 https://status.scribe-mail.com/#d21a0199490203091c27fc48a0470f3e9b5cc9c5cacce25d7e09b8a13da5d804 Signatures on custom domains recovered Signatures went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:18:46 +0000 https://status.scribe-mail.com/#6ee202a47ebe39169bf49faee081912ea41ce10cf25d2f982c428d3a2bb15374 Signatures went down Api went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:18:46 +0000 https://status.scribe-mail.com/#74fba1ee14ef41949e3f18e7c239f056920244ce6ac671a10d1d71e78daa4099 Api went down Signatures on custom domains went down https://status.scribe-mail.com/ Wed, 15 Oct 2025 11:11:56 +0000 https://status.scribe-mail.com/#d21a0199490203091c27fc48a0470f3e9b5cc9c5cacce25d7e09b8a13da5d804 Signatures on custom domains went down Api recovered https://status.scribe-mail.com/ Thu, 04 Sep 2025 12:26:12 +0000 https://status.scribe-mail.com/#1e63970ec5b1d12ac8658fe31a0a7c204ac835d577f4ad9911781b6dab701180 Api recovered Api went down https://status.scribe-mail.com/ Thu, 04 Sep 2025 12:21:13 +0000 https://status.scribe-mail.com/#1e63970ec5b1d12ac8658fe31a0a7c204ac835d577f4ad9911781b6dab701180 Api went down Api recovered https://status.scribe-mail.com/ Thu, 04 Sep 2025 12:15:36 +0000 https://status.scribe-mail.com/#c4ac046c4422ee2dd375ae22eb03220fbae013bc7b6babf080406639b2de5944 Api recovered Api went down https://status.scribe-mail.com/ Thu, 04 Sep 2025 11:46:11 +0000 https://status.scribe-mail.com/#c4ac046c4422ee2dd375ae22eb03220fbae013bc7b6babf080406639b2de5944 Api went down Application is not available https://status.scribe-mail.com/incident/289792 Mon, 20 Nov 2023 14:50:00 -0000 https://status.scribe-mail.com/incident/289792#dbcad0aaaf349013a5a46745a6c89b0a51a183271e51be72425972cc75eee31d Everything is back to normal Application is not available https://status.scribe-mail.com/incident/289792 Mon, 20 Nov 2023 13:00:00 -0000 https://status.scribe-mail.com/incident/289792#13def75e68fb05b6823e7345a0b7b29f00e78a087603a9022e7c33fcbb7de1ae The application is not available due to an unscheduled maintenance. Signatures are working perfectly, thanks for your patience Database upgrade https://status.scribe-mail.com/incident/164162 Fri, 13 Jan 2023 16:20:00 -0000 https://status.scribe-mail.com/incident/164162#d9a6fc7db3869cdbe783e8811070b3304c9e2297c712242670489a7e40e64c1e Maintenance completed Database upgrade https://status.scribe-mail.com/incident/164162 Fri, 13 Jan 2023 16:20:00 -0000 https://status.scribe-mail.com/incident/164162#d9a6fc7db3869cdbe783e8811070b3304c9e2297c712242670489a7e40e64c1e Maintenance completed Database upgrade https://status.scribe-mail.com/incident/164162 Fri, 13 Jan 2023 16:00:00 -0000 https://status.scribe-mail.com/incident/164162#23b23eb32d150fedd9d6720d0eaaae37b1977e5c69280152c3b2ecb7a8041857 Application and signature images will be unavailable during the maintenance Database upgrade https://status.scribe-mail.com/incident/164162 Fri, 13 Jan 2023 16:00:00 -0000 https://status.scribe-mail.com/incident/164162#23b23eb32d150fedd9d6720d0eaaae37b1977e5c69280152c3b2ecb7a8041857 Application and signature images will be unavailable during the maintenance Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 14:22:00 -0000 https://status.scribe-mail.com/incident/133574#c331116ee4c0cf4ac4684d2e719abf1541c8118fefabfc3a6c8c74eb6cbc1871 We have identified the root cause of the issue and fixed it. Sorry for the inconvenience Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 14:22:00 -0000 https://status.scribe-mail.com/incident/133574#c331116ee4c0cf4ac4684d2e719abf1541c8118fefabfc3a6c8c74eb6cbc1871 We have identified the root cause of the issue and fixed it. Sorry for the inconvenience Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 14:22:00 -0000 https://status.scribe-mail.com/incident/133574#c331116ee4c0cf4ac4684d2e719abf1541c8118fefabfc3a6c8c74eb6cbc1871 We have identified the root cause of the issue and fixed it. Sorry for the inconvenience Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 08:02:00 -0000 https://status.scribe-mail.com/incident/133574#2a069b4439627d6666b31ccb1ecd3639476edc4ff6dad448b8d20bd51c9de204 We have a downtime on all of our services and are currently investigating the issue Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 08:02:00 -0000 https://status.scribe-mail.com/incident/133574#2a069b4439627d6666b31ccb1ecd3639476edc4ff6dad448b8d20bd51c9de204 We have a downtime on all of our services and are currently investigating the issue Major outage https://status.scribe-mail.com/incident/133574 Mon, 07 Nov 2022 08:02:00 -0000 https://status.scribe-mail.com/incident/133574#2a069b4439627d6666b31ccb1ecd3639476edc4ff6dad448b8d20bd51c9de204 We have a downtime on all of our services and are currently investigating the issue Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 13:00:00 -0000 https://status.scribe-mail.com/incident/108118#187331995a4a4d7255356b62d343832a2bc00a12c7069a6c3e41441ab56dbb23 Maintenance completed Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 13:00:00 -0000 https://status.scribe-mail.com/incident/108118#187331995a4a4d7255356b62d343832a2bc00a12c7069a6c3e41441ab56dbb23 Maintenance completed Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 13:00:00 -0000 https://status.scribe-mail.com/incident/108118#187331995a4a4d7255356b62d343832a2bc00a12c7069a6c3e41441ab56dbb23 Maintenance completed Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 11:00:00 -0000 https://status.scribe-mail.com/incident/108118#bcd79c2b0484091d6a73146700e5ef353a2091013a706a20d7c8464690e19bc9 In order to import Scribe security we will proceed with network configuration changes, website and signature images can experience short downtime Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 11:00:00 -0000 https://status.scribe-mail.com/incident/108118#bcd79c2b0484091d6a73146700e5ef353a2091013a706a20d7c8464690e19bc9 In order to import Scribe security we will proceed with network configuration changes, website and signature images can experience short downtime Network configuration changes https://status.scribe-mail.com/incident/108118 Tue, 09 Aug 2022 11:00:00 -0000 https://status.scribe-mail.com/incident/108118#bcd79c2b0484091d6a73146700e5ef353a2091013a706a20d7c8464690e19bc9 In order to import Scribe security we will proceed with network configuration changes, website and signature images can experience short downtime Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 14:30:00 -0000 https://status.scribe-mail.com/incident/106762#190b548d078025df4d69b468dec5cbf1d888d8610e667d7e7d99d7eb77dbdcfe Maintenance completed Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 14:30:00 -0000 https://status.scribe-mail.com/incident/106762#190b548d078025df4d69b468dec5cbf1d888d8610e667d7e7d99d7eb77dbdcfe Maintenance completed Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 14:30:00 -0000 https://status.scribe-mail.com/incident/106762#190b548d078025df4d69b468dec5cbf1d888d8610e667d7e7d99d7eb77dbdcfe Maintenance completed Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 12:00:00 -0000 https://status.scribe-mail.com/incident/106762#a909d4d295da231fad3e6ab5d7e27eb161a6fff41f08ddc9f11a3a9fa755dab8 Application and signature image will be unavailable during the maintenance Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 12:00:00 -0000 https://status.scribe-mail.com/incident/106762#a909d4d295da231fad3e6ab5d7e27eb161a6fff41f08ddc9f11a3a9fa755dab8 Application and signature image will be unavailable during the maintenance Database Upgrade https://status.scribe-mail.com/incident/106762 Wed, 03 Aug 2022 12:00:00 -0000 https://status.scribe-mail.com/incident/106762#a909d4d295da231fad3e6ab5d7e27eb161a6fff41f08ddc9f11a3a9fa755dab8 Application and signature image will be unavailable during the maintenance